MTM Transit Selected to Operate Valley Metro ADA Paratransit Services

MTM Transit is excited to announce that we have been chosen by the Valley Metro Regional Public Transportation Authority (RPTA) to operate its Americans with Disabilities Act (ADA) paratransit service. The contract also includes supplemental demand response transportation services for non-ADA eligible seniors and people with disabilities. This partnership, which spans a three-year contract with three one-year options, aims to enhance accessible transportation options and improve the lives of passengers in Arizona’s greater Phoenix and Maricopa County areas.

RPTA provides public transit services to the Phoenix community, including ADA paratransit service, which provides accessible transportation to individuals who are unable to safely access fixed route transit options. The services provided by Valley Metro benefit not only the residents of the greater Phoenix area, but also the 18 surrounding public agencies that rely on RPTA for transportation services.

“We are excited to support Valley Metro in achieving their mission of connecting communities and enhancing lives,” said Brian Balogh, MTM Transit’s Chief Operating Officer. “Our extensive experience in serving transit-dependent populations aligns perfectly with Valley Metro’s goals. We are committed to delivering reliable, safe, and high-quality transportation services to RPTA’s ridership.”

MTM Transit will take on various responsibilities on behalf of Valley Metro, including providing door-to-door and feeder transportation services, conducting staff training, maintaining vehicles, conducting on-street supervision and service monitoring, collecting fares, and providing daily service reports. To support these efforts, we will establish a main facility in Gilbert, as well as a secondary facility in Peoria, strategically located to best serve the entire service area. We will employ a local team of more than 250, including management staff, dispatchers, vehicle operators, road supervisors, vehicle technicians, and administrative teammates.

This new contract adds on to MTM Transit’s existing operations with RPTA. Since 2018, we have served as the agency’s ADA paratransit eligibility and fixed route travel training provider.

“Over the past five years, we have established a successful partnership with Valley Metro, building an understanding of the community, its services, and its passengers,” Balogh added. “Our track record with Valley Metro positions us perfectly to help RPTA achieve its goals. Our ongoing partnership will further enhance accessibility options and positively impact the lives of individuals with disabilities and seniors in the Phoenix area.”

About Valley Metro

Located in one of the fastest-growing counties in the U.S., Valley Metro connects people to their most important destinations each day. Riders travel across the metro-Phoenix area on eco-friendly public transit including bus, light rail, paratransit, and now, streetcar. In May 2022, Valley Metro opened streetcar in Tempe, which features the transit system’s first off-wire operations. Progress continues on five high-capacity transit extensions that are either in planning or under construction to create a 50-mile rail system by 2030. Valley Metro also offers alternative transportation programs including paratransit services for seniors and people with disabilities, commuter vanpools, online carpool matching, bus trip mapping, bicycle safety and telework assistance.

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