Increasing knowledge about the local public bus service to expand access to the system.
Sustainable travel training activities supported through train the trainer curriculum, as well as individual and group training.
Increased access to medical services for members and personal growth for volunteers.
In collaboration with PRTC, MTM Transit leveraged it’s On the Move offering to develop a customized travel training program. On the Move provides comprehensive instruction in real-life transit scenarios to familiarize riders with local transportation options and offers customized training to help riders gain new skills, overcome fears, and build confidence. Training processes utilize the standards and methodologies of national organizations such as the National Transit Institute (NTI), the Association of Travel Instruction (ATI), and Easter Seals Project ACTION (ESPA).
Within its local operations, MTM Transit offers three levels of service: individualized and group travel training for users, as well as train the trainer curriculum for local agencies. Through these services, MTM Transit teaches capable riders how to safely and independently access PRTC public transit options, provides informative system familiarization courses, and conducts workshops to teach social service providers how to become travel trainers and help their clients access public transit.
The train the trainer program was designed to sustain training efforts following the end of MTM Transit’s contract through reproducible materials and workshop curriculum for use well into the future. Additionally, a how-to-ride video filmed on the PRTC system gives step-by-step instructions on utilizing the bus service, allowing simple familiarization for those who do not need one-on-one training.
Within the first year of MTM Transit’s PRTC train the trainer operations, more than 540 riders were trained to utilize the local public bus system through individual and group training. Additionally, through train the trainer workshops, 165 representatives from local social service agencies and other organizations were trained to become travel trainers themselves. The response from train the trainer participants has been overwhelmingly positive: