MTM Transit Creates Sustainable Travel Training for the Potomac and Rappahannock Transportation Commission (PRTC)

In collaboration with PRTC, MTM Transit leveraged it’s On the Move offering to develop a customized travel training program. On the Move provides comprehensive instruction in real-life transit scenarios to familiarize riders with local transportation options and offers customized training to help riders gain new skills, overcome fears, and build confidence. Training processes utilize the standards and methodologies of national organizations such as the National Transit Institute (NTI), the Association of Travel Instruction (ATI), and Easter Seals Project ACTION (ESPA).

Within its local operations, MTM Transit offers three levels of service: individualized and group travel training for users, as well as train the trainer curriculum for local agencies. Through these services, MTM Transit teaches capable riders how to safely and independently access PRTC public transit options, provides informative system familiarization courses, and conducts workshops to teach social service providers how to become travel trainers and help their clients access public transit.

The train the trainer program was designed to sustain training efforts following the end of MTM Transit’s contract through reproducible materials and workshop curriculum for use well into the future. Additionally, a how-to-ride video filmed on the PRTC system gives step-by-step instructions on utilizing the bus service, allowing simple familiarization for those who do not need one-on-one training.