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From spreadsheets to seamless solutions! MTM Transit’s Mobility Direct transformed the County of Hawai‘i Mass Transit Agency’s paratransit eligibility process—reducing administrative workload, ensuring ADA compliance, and empowering applicants to manage their certifications online. Discover how we made fair and accurate determinations accessible and efficient.

Expanding the New York City Accessible Dispatch Program Challenge Expand and operate the New York City Accessible Dispatch program, a program that allows passengers who

Washington Metropolitan Area Transit Authority (WMATA) MetroAccess Saves $1 Million Annually with Travel Training Challenge Containing MetroAccess paratransit costs and promoting rider independence while increasing

MTM Transit Assessments Save TriMet More than $900,000 Each Year Challenge Migrating more paratransit users to accessible public transit options to combat increasing utilization and

San Diego MTS Increases Efficiencies & Reduces Paratransit Costs through In-Person Eligibility Assessments Challenge With a 40% increase in annual paratransit trip volume and 38%

Regional Transportation Commission of Washoe County Creates Efficiencies with FlexRIDE Microtransit Challenge RTC faced inefficiency and unsustainable service within two routes on its RIDE bus

MTM Transit Creates Sustainable Travel Training for the Potomac and Rappahannock Transportation Commission (PRTC) Challenge Increasing knowledge about the local public bus service to expand