MTM / Breeze Plus Privacy Policy


Effective as of January 1, 2020


Last updated August 4, 2023


INTRODUCTION


Medical Transportation Management, Inc. and our affiliate companies and subsidiaries (collectively, “MTM,” “we,” “our,” or “us”) respects the privacy of your information. This Privacy Policy is designed to assist you in understanding how we collect, use, and safeguard your information. This Privacy Policy applies to individuals who access our websites that link to this Privacy Policy (“Sites”) and any of our online and, where required, offline services (collectively, “Services”).


From time to time, we may change this Privacy Policy. If we do, we will post an amended version on this webpage. Please review this Privacy Policy periodically.


This Privacy Policy covers the following topics:


  1. Personal Data We Collect

  2. How We Use Your Personal Data

  3. How We Share Your Personal Data

  4. Universal Opt-Out Mechanisms

  5. Security

  6. Third Party Links

  7. Children’s Privacy

  8. Your State Privacy Rights and Additional Disclosures

  9. Notice to California Residents

  10. Accessibility

  11. How to Contact Us


  1. PERSONAL DATA WE COLLECT


    We collect personal data from you through your use of the Sites and Services. Personal data is information that is linked or reasonably linkable to an identified or identifiable individual. We collect the following types of personal data:


    Personal Data You Provide


    Depending on how you interact with our Sites and Services, we will collect the following personal data that you voluntarily provide to us for the following purposes:

  2. HOW WE USE YOUR PERSONAL DATA


    In addition to the purposes stated above, we may use all the personal data we collect in accordance with applicable law such as to:

  3. HOW WE SHARE YOUR PERSONAL DATA


    We may share the personal data that we collect about you in the following ways:


  4. UNIVERSAL OPT-OUT MECHANISMS


    The Sites recognize the Global Privacy Control (“GPC”) signal. If you are using a browser setting or plug-in that sends an opt-out preference signal to each website you visit, we will treat that as a valid request to opt out. To download and use a browser supporting the GPC browser signal, click here: https://globalprivacycontrol.org/orgs. If you choose to use the GPC signal, you will need to turn it on for each supported browser or browser extension you use.


    Some internet browsers incorporate a “Do Not Track” feature that signals to websites you visit that you do not want to have your online activity tracked. Given that there is not a uniform way that browsers communicate the “Do Not Track” signal, the Sites do not currently interpret, respond to or alter their practices when they receive “Do Not Track” signals.


  5. SECURITY


    We maintain commercially reasonable security measures to protect the Personally Identifiable Information we collect and store from loss, misuse, destruction, or unauthorized access. However, no security measure or modality of data transmission over the Internet is 100% secure. Although we strive to use commercially acceptable means to protect your Personally Identifiable Information, we cannot guarantee absolute security.


  6. THIRD-PARTY LINKS


    The Sites and Services may contain links that will let you leave the Sites and Services and access another website. Linked websites are not under our control. We accept no responsibility or liability for these other websites.


  7. CHILDRENS PRIVACY


    The Sites and Services are not intended for children under 13 years of age. We do not knowingly collect, use, or disclose personal information from children under 13.


  8. YOUR STATE PRIVACY RIGHTS AND ADDITIONAL DISCLOSURES


    Depending on the state in which you reside, you may have certain privacy rights regarding your personal data. If you are a California resident, please see our “Notice to California Residents” section below. For other state residents, your privacy rights may include (if applicable):


  9. NOTICE TO CALIFORNIA RESIDENTS


    The California Consumer Privacy Act, as amended by the California Privacy Rights Act of 2020 (“CCPA”) requires that we provide California residents with a privacy policy that contains a comprehensive description of our online and offline practices regarding the collection, use, disclosure, and sale of personal information and of the rights of California residents regarding their personal information. This section of the Privacy Policy is intended solely for, and is applicable

    only as to, California residents. If you are not a California resident, this does not apply to you and you should not rely on it.


    The CCPA defines “personal information” to mean information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular California resident or household. Personal information does not include publicly available, deidentified or aggregated information. For purposes of this “Notice to California Residents” section we will refer to this information as “Personal Information.”


    The CCPA, including the consumer rights described in this section, however, does not apply to any protected health information that we collect through our Medical Transportation Management business in our capacity as a business associate governed by the privacy, security, and breach notification rules issued by the United States Department of Health and Human Services established pursuant to the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the Health Information Technology for Economic and Clinical Health Act (HITECH). We will use that information only for the purposes for which we were engaged by the HIPAA covered entity.


    Notice at Collection of Personal Information


    We currently collect and, in the 12 months prior to the Last Updated date of this Privacy Policy, have collected the following categories of Personal Information:



    We do not knowingly collect, sell, or share the Personal Information of consumers under 16 years of age. We do not use Sensitive Personal Information for purposes other than those allowed by the CCPA and its regulations.


    Retention of Personal Information


    We retain your Personal Information for as long as necessary to fulfill the purposes for which we collect it, such as to provide you with the service you have requested, and for the purpose of satisfying any legal, accounting, contractual, or reporting requirements that apply to us.


    Your Rights

    If you are a California resident, you have the following rights with respect to your Personal Information:


    1. The right to know what Personal Information we have collected about you, including the categories of Personal Information, the categories of sources from which we collected Personal Information, the business or commercial purpose for collecting, selling or sharing Personal Information (if applicable), the categories of third parties to whom we disclose Personal Information (if applicable), and the specific pieces of Personal Information we collected about you;


    2. The right to delete Personal Information that we collected from you, subject to certain exceptions;


    3. The right to correct inaccurate Personal Information that we maintain about you;


    4. If we sell or share Personal Information, the right to opt out of the sale or sharing;


    5. If we use or disclose sensitive Personal Information for purposes other than those allowed by the CCPA and its regulations, the right to limit our use or disclosure; and


    6. The right not to receive discriminatory treatment by us for the exercise of privacy rights the CCPA confers.


    How to Submit a Request to Know, Delete, and/or Correct


    You may submit a request to know, delete, and/or correct by calling us at 888-444-1189 or by emailing us at #QCContractCompliance@mtm-inc.net.


    If you are submitting a request on behalf of a California resident, please submit the request through one of the designated methods discussed above. After submitting the request, we will require additional information to verify your authority to act on behalf of the California resident.


    Our Process for Verifying a Request to Know, Delete, and/or Correct


    If we determine that your request is subject to an exemption or exception, we will notify you of our determination. If we determine that your request is not subject to an exemption or exception, we will comply with your request upon verification of your identity and, to the extent applicable, the identity of the California resident on whose behalf you are making such request.


    We will verify your identity either to a “reasonable degree of certainty” or a “reasonably high degree of certainty” depending on the sensitivity of the Personal Information and the risk of harm to you by unauthorized disclosure or deletion as applicable. To do so, we will ask you to verify data points based on information we have in our records concerning you.


    Right to Opt-Out of Sale or Sharing of Personal Information


    If you are a California resident, you have the right to direct us to stop selling or sharing your Personal Information.

    You may submit a request to opt out of sales or sharing by clicking here. If you have enabled privacy controls on your browser (such as a plugin), we will also treat that as a valid request to opt out. Please see the “UNIVERSAL OPT-OUT MECHANISMS” section above for more information.


    Shine the Light Law


    We do not disclose personal information obtained through our Sites or Services to third parties for their direct marketing purposes. Accordingly, we have no obligations under California Civil Code

    § 1798.83.


  10. ACCESSIBILITY


    We are committed to ensuring this Privacy Policy is accessible to individuals with disabilities. If you wish to access this Privacy Policy in an alternative format, please contact us as described below.


  11. HOW TO CONTACT US


To contact us for questions or concerns about our privacy policies or practices please contact us at 888-444-1189 or #QCContractCompliance@mtm-inc.net or write us at:


Medical Transportation Management, Inc. 16 Hawk Ridge Circle

Lake St. Louis, MO 63367